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Council Minutes - September 2016
Minutes from the council meeting on the 27th of September 2016.
Publication
Other
- Business
- Consumer Skills
- Energy
- Food
- Personal Finances
- Post
- Transport
- Water
- Other
Flight Disruption Caused By Severe Weather – Your Rights
If your flight is disrupted because of severe weather, your airline is required by European law to inform you of your rights. The Consumer Council has set out what your rights and responsibilities are when your flight is cancelled or delayed because of severe weather.
Publication
Consumer Guides
- Transport
Delayed and Cancelled Ferry Services – Your Rights
If your sailing is delayed or cancelled you are entitled to assistance and in certain cases compensation.
Publication
Consumer Guides
- Transport
Consumer Council Draft Forward Work Programme 2017/18
The Consumer Council's draft Forward Work Programme 2017/18 is now available for consultation
Publication
Consultations
- Business
- Consumer Skills
- Cost of Living
- Energy
- Food
- Personal Finances
- Post
- Transport
- Water
- Other
- Other
Banking on Change Report
A report looking at consumers' attitudes to accessing banking services and the role of community banking in the wake of bank branch closures.
Publication
Research Reports
- Personal Finances
Danske Bank to close two branches in Belfast - Antrim Road and Connswater.
News
- Personal Finances
09th December 2016
Local consumer Rachael Wauchope from Londonderry is ‘flying high’ after receiving €250 compensation, after her complaint was investigated by the Consumer Council.
News
- Consumer Skills
- Transport
06th December 2016