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Council Minutes - September 2016
Minutes from the council meeting on the 27th of September 2016.
Publication
Other
- Business
- Consumer Skills
- Energy
- Food
- Personal Finances
- Post
- Transport
- Water
- Other
Flight Disruption Caused By Severe Weather – Your Rights
If your flight is disrupted because of severe weather, your airline is required by European law to inform you of your rights. The Consumer Council has set out what your rights and responsibilities are when your flight is cancelled or delayed because of severe weather.
Publication
Consumer Guides
- Transport
Delayed and Cancelled Ferry Services – Your Rights
If your sailing is delayed or cancelled you are entitled to assistance and in certain cases compensation.
Publication
Consumer Guides
- Transport
Post Office Network Consultation
The Consumer Council is pleased to respond to the Department for Business, Energy and Industrial Strategy (BEIS) consultation on the Post Office network.
Publication
Consultations
- Post
Consumer Council Draft Forward Work Programme 2017/18
The Consumer Council's draft Forward Work Programme 2017/18 is now available for consultation
Publication
Consultations
- Business
- Consumer Skills
- Cost of Living
- Energy
- Food
- Personal Finances
- Post
- Transport
- Water
- Other
- Other
Consumers in Control?
Are we a society of informed and discerning consumers?
Publication
Research Reports
- Consumer Skills
- Other
Banking on Change Report
A report looking at consumers' attitudes to accessing banking services and the role of community banking in the wake of bank branch closures.
Publication
Research Reports
- Personal Finances
Consumer Council postal top tips
News
- Post
22nd December 2016
Consumer Council advises Open Electric Customers that their electricity supply is unaffected.
News
- Energy
18th December 2016
Potential Industrial Action to Affect Six Post Offices next week
News
- Post
16th December 2016