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This report provides an overview of the Consumer Council’s experience of Network Transformation since taking over statutory responsibility for postal services in April 2014.

Consumer Council's consultation response to Ofcom’s review of the regulation of Royal Mail.

Consumer Council's joint response to Ofcom’s consultation on universal service exceptions to Royal Mail’s universal service obligation.

Consumer Council consultation response on cross border parcel delivery.

This report explores the issues arising from online parcel deliveries to Northern Ireland.