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Consumer Rights Act 2015 Business Factsheet
This factsheet provides businesses with information on the new Consumer Rights Act 2015.
Publication
Consumer Guides
- Consumer Skills
- Other
Consumer Rights Act 2015 Consumer Factsheet
This factsheet provides consumers with information on the new Consumer Rights Act 2015.
Publication
Consumer Guides
- Consumer Skills
- Other
Change at the Counter Report
This report provides an overview of the Consumer Council’s experience of Network Transformation since taking over statutory responsibility for postal services in April 2014.
Publication
Research Reports
- Post
Consultation response to Ofcom’s review of the regulation of Royal Mail
Consumer Council's consultation response to Ofcom’s review of the regulation of Royal Mail.
Publication
Consultations
- Post
Consultation response to Ofcom’s consultation on universal service exceptions
Consumer Council's joint response to Ofcom’s consultation on universal service exceptions to Royal Mail’s universal service obligation.
Publication
Consultations
- Post
Consultation Response on Cross Border Parcel Delivery
Consumer Council consultation response on cross border parcel delivery.
Publication
Consultations
- Post
The Online Parcel Premium
This report explores the issues arising from online parcel deliveries to Northern Ireland.
Publication
Research Reports
- Post
Council Minutes - 10 June 2015
Minutes of the Council Meeting on 10 June 2015.
Publication
Other
- Business
The Department of Enterprise, Trade and Investment is seeking to appoint five new board members to the Board of the Consumer Council for Northern Ireland (CCNI). The role is a rewarding one – and you will be offered support and any training you’ll need to make a strong contribution.
News
- Business
17th September 2015
The Consumer Council welcomes Firmus Energy’s decision to reduce natural gas tariffs in the Greater Belfast area by up to 10 per cent and 5 per cent in the Ten Towns licence area.
News
- Energy
08th September 2015