The Consumer Council’s response to the Utility Regulator’s REMM Framework consultation.
Responding to today’s tariff review announcement by NI Water, Graham Smith, Head of Water Policy at the Consumer Council said : “Any increase in prices is unwelcome for non domestic consumers who pay water and sewerage charges. We have worked hard with NI Water and the Utility Regulator to make sure the increases are justified and we believe they are fair. However, we want to see NI Water continue to make improvements to the water and sewerage infrastructure and to the standards of service customers receive.
The Consumer Council has welcomed today’s announcement by the CAA that they are taking enforcement action against airlines who are not complying with the law.
The Consumer Council is urging consumers to respond to the Translink Ulsterbus Services Consultation to make sure their views are taken into consideration.
The Consumer Council has welcomed the Northern Ireland Affairs Committee (NIAC) report on the banking industry in Northern Ireland, which shows that banks in NI need to do more for their personal and business customers.
- Personal Finances
It’s World Consumer Rights Day on 15 March and the Consumer Council is joining with many other consumer bodies around the world to highlight this year’s theme of healthy, affordable diets.
- Consumer Skills
- Cost of Living
- Personal Finances
The Consumer Council has welcomed the findings of the BIS Select Committee’s report “Competition in the postal services sector and the Universal Service Obligation”, which were published today.
Following a six week local public consultation with customers and their representatives, consumers in Castlecaulfield can now avail of a Post Office outreach service on Wednesday and Friday mornings from 10am-1.30pm in their local ‘Food Store’ (Food Store, 32 Main Street, Castlecaulfield, Dungannon BT70 3NP). Pictured is Lord Maurice Morrow MLA, Kellin McCloskey Head of Postal Services at the Consumer Council, Leanne Elgin and Rachel McAteer, Post Office.
The Consumer Council will be at the Balmoral Show from Wednesday 13th to Friday 15th May 2015. Our staff will be available to members of the public who have queries on water and energy issues. You will also have the chance to take away various leaflets packed full of useful information for agricultural businesses and general consumers. Our stand will be part of the Sustainable Village.
'Snap and Win' Competition
Enter our competition to win either a 500 litre fill of home heating oil or a tablet. Runner up prizes also up for grabs.
How to enter: Talk a selfie and upload the pic to our Facebook Wall or hashtag #CCNISelfie on Twitter or fill in an entry form.
Terms and conditions apply. Only one entry per person. Closing date is Friday 15 May 2015. Winner announced before 29 May 2015. Entrants must be 18 years old. No cash equivalent. Judges decision is final and no correspondence will be taken into account.
The Consumer Council will be present at an 'Information Event for Older People' at The Ulster Museum on Tuesday 5th May 2015 from 10.30am until 2pm. Consumer Council staff will be present to speak to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.