If like Santa, you have travel plans this Christmas, then it’s important to know your passenger rights should something go wrong, says the Consumer Council.
Now the weather has turned frosty and people are pulling out the winter woollies, the Consumer Council is urging consumers to get a copy of its ‘Weather the Winter’ leaflet to be winter ready in the event of severe weather.
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If your flight is delayed or cancelled or if you are denied boarding because your airline has overbooked the flight, the airline is required by European law to inform you of your rights.
Aodhan O’Donnell, Interim Chief Executive at the Consumer Council said: