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Now the weather has turned frosty and people are pulling out the winter woollies, the Consumer Council is urging consumers to get a copy of its ‘Weather the Winter’ leaflet to be winter ready in the event of severe weather.

The Consumer Council is urging consumers to know their rights about delayed postal deliveries in the run up to Christmas. An unprecedented spike in online shopping on Black Friday and Cyber Monday has created a backlog in deliveries for many consumers.

Many of us will be sending cards and parcels through the post this Christmas. The Consumer Council is urging people to follow some simple guidelines to ensure cards and parcels arrive safely and on time. They can also help if things go wrong.