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Are you waiting for an online order to be delivered by CityLink?
Fact sheet with advice for consumers waiting for on line orders to be delivered by CityLink
Publication
Other
- Post
Consumer Council provides advice on returning unwanted gifts.
News
- Consumer Skills
26th December 2014
Returning Unwanted Gifts Factsheet
A factsheet for consumers on returning unwanted gifts and purchases after the festive season.
Publication
Consumer Guides
- Consumer Skills
- Other
If like Santa, you have travel plans this Christmas, then it’s important to know your passenger rights should something go wrong, says the Consumer Council.
News
- Transport
19th December 2014
Consultation: Strategy for delivery of advice services in NI
Consumer Council consultation response to the 'Advising Supporting Empowering - a strategy for the delivery of generalist advice services in Northern Ireland 2015 - 2020'.
Publication
Consultations
- Business
Memorandum of Understanding between Utility Regulator & Consumer Council
This Memorandum of Understanding sets out how the Utility Regulator (UR) and the Consumer Council of Northern Ireland (CCNI) will maintain and foster co-operation, mutual understanding and effective working relationships between the two bodies, ensuring each can fulfill its respective statutory function.
Publication
Other
- Business
Now the weather has turned frosty and people are pulling out the winter woollies, the Consumer Council is urging consumers to get a copy of its ‘Weather the Winter’ leaflet to be winter ready in the event of severe weather.
News
- Consumer Skills
- Energy
- Food
- Personal Finances
- Post
- Transport
- Water
16th December 2014
The Consumer Council is urging consumers to know their rights about delayed postal deliveries in the run up to Christmas. An unprecedented spike in online shopping on Black Friday and Cyber Monday has created a backlog in deliveries for many consumers.
News
- Post
12th December 2014
Flight Disruption – Your Rights
If your flight is delayed or cancelled or if you are denied boarding because your airline has overbooked the flight, the airline is required by European law to inform you of your rights.
Publication
Other
- Transport
Aodhan O’Donnell, Interim Chief Executive at the Consumer Council said:
News
- Transport
11th December 2014