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Gift Cards and Vouchers Factsheet
This factsheet provides top tips to make the most of your gift cards and vouchers.
Publication
Consumer Guides
- Consumer Skills
Consultation on our Business Plan for 2015–16
Consumer Council's Consultation on its Business Plan for 2015-2016.
Publication
Consultations
- Business
If you’re planning to click your way through your Christmas present list this year, keep an eye on the Consumer Council’s Countdown to Christmas Campaign to find out about your online shopping rights and how to stay safe online.
News
- Consumer Skills
25th November 2014
Bank Branch Closures Factsheet for Businesses
This factsheet outlines what to expect if your business is affected by a branch closure, and what action you can take.
Publication
Consumer Guides
- Personal Finances
Bank Branch Closures Factsheet
This factsheet outlines what to expect if you are affected by a branch closure, and what action you can take.
Publication
Consumer Guides
- Personal Finances
Rachael Cray, Head of Money Affairs said: “The Consumer Council is disappointed that ten more Ulster Bank branches are scheduled for closure in February 2015. This announcement means by next February, Northern Ireland’s big four banks’ will have closed 77 branches in the last four years (31 per cent of the bank branch network).
News
- Personal Finances
21st November 2014
The Consumer Council has today welcomed the decision made by the UK Financial Regulators to fine RBS, Nat West and Ulster Bank £56 million for their computer failures in June 2012, which resulted in thousands of customers being unable to view their balances or know if direct debits had been paid.
News
- Personal Finances
20th November 2014
Opinion Piece: How regulated competition in the local energy market is benefiting domestic consumers
Opinion piece by Richard Williams, Head of Energy at the Consumer Council.
Householders rely on energy for almost all of their everyday activities. Recent Consumer Council research showed that in terms of household budgets, it is the top concern.
News
- Energy
19th November 2014
BIS Select Committee Briefing - 24th October 2014
Written evidence submitted to the Business, Innovation and Skills Select Committee into competition in the UK postal sector and the universal service obligation.
Publication
Other
- Post
Consultation: ERGP on implementation of USO
Submission to the European Regulators Group for postal services: implementation of the USO on the postal sector in view of market developments
Publication
Consultations
- Post