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Minutes of the Council Meeting on 28 August 2014.

Minutes of the Council Meeting on 30 July 2014.

Minutes of the Council Meeting on 24 September 2014.

Download our podcast on switching energy supplier.

The Consumer Council is pleased to respond to the Utility Regulator’s (UR) consultation on its PC15 draft determination. NI Water has made significant progress in closing the efficiency and performance gap with comparator companies since inception in 2007. Consumers need to see this continue. PC15 offers this opportunity.

A guide for energy users on home heating oil.

This factsheet contains information relating to the standards of service you are entitled to with both your gas supplier and gas network company and the payment you may be entitled to if they fail to meet any of these standards.

This factsheet contains information relating to the standards of service you are entitled to with your electricity network company and the payment you may be entitled to if they fail to meet any of these standards.

Department for Regional Development consultation on “Sustainable Water: A Long Term Water Strategy for Northern Ireland”.

Gifts and hospitality register for staff and board members as at 30 September 2014.