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The Consumer Council has welcomed new UK wide guidelines which should see NI shoppers benefit from clearer, up front information on parcel delivery charges. This means they will no longer have to wait until the end of the purchasing process to find out if they will be hit with high charges or be left facing the prospect of no delivery at all.
- Business
- Post
Statement of principles for parcel deliveries
The following is designed to assist retailers in their policies on the delivery of goods purchased over the internet by individual consumers by setting out best practice principles as to how retailers can ensure their delivery services meet the needs of their customers
- Business
- Post
Statement of principles for parcel deliveries
The following is designed to assist retailers in their policies on the delivery of goods purchased over the internet by individual consumers by setting out best practice principles as to how retailers can ensure their delivery services meet the needs of their customers.
- Business
- Post
Flight delayed or cancelled because of extraordinary circumstances
Factsheet on flight delay or cancellation because of extraordinary circumstances.
- Transport
Sure Start Parents Week
The Consumer Council will be attending the Shankill Sure Start’s Parent’s Week event on Wednesday 22nd October 2014 from 9am – 1pm. Consumer Council staff will be available to members of the public who have any queries on consumer issues. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for parents and consumers.
Winter Planning Event for Older People: Avoniel Leisure Centre
The Consumer Council will be attending this event in Avoniel Leisure Centre on Thursday 6th November (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.
Winter Planning Event for Older People: Shaftesbury Community & Recreation Centre
The Consumer Council will be attending this event in Shaftesbury Community & Recreation Centre on Thursday 23rd October (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.
Winter Planning Event for Older People: Andersonstown Leisure Centre
The Consumer Council will be attending this event in Andersonstown Leisure Centre on Tuesday 14th October (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.
Winter Planning Event for Older People: Ballysillan Leisure Centre
The Consumer Council will be attending this event in Ballysillan Leisure Centre on Thursday 2nd October (11am-2pm) to help older people prepare for winter. The Consumer Council will be meeting with consumers and distributing resources, that will help explain how to prepare for things that can go wrong in winter, such as power cuts or flooding.
With more than one in three consumers in Northern Ireland shopping online at least once a month and online spending expected to increase by over 10 per cent each year it has never been more important to shop online safely and know your rights.
- Consumer Skills