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The Consumer Council has welcomed new UK wide guidelines which should see NI shoppers benefit from clearer, up front information on parcel delivery charges. This means they will no longer have to wait until the end of the purchasing process to find out if they will be hit with high charges or be left facing the prospect of no delivery at all.
- Business
- Post
Statement of principles for parcel deliveries
The following is designed to assist retailers in their policies on the delivery of goods purchased over the internet by individual consumers by setting out best practice principles as to how retailers can ensure their delivery services meet the needs of their customers
- Business
- Post
Statement of principles for parcel deliveries
The following is designed to assist retailers in their policies on the delivery of goods purchased over the internet by individual consumers by setting out best practice principles as to how retailers can ensure their delivery services meet the needs of their customers.
- Business
- Post
Flight delayed or cancelled because of extraordinary circumstances
Factsheet on flight delay or cancellation because of extraordinary circumstances.
- Transport
With more than one in three consumers in Northern Ireland shopping online at least once a month and online spending expected to increase by over 10 per cent each year it has never been more important to shop online safely and know your rights.
- Consumer Skills
We may all be enjoying the good weather but at the same time you could also be thinking of stocking up on your home heating oil ahead of the autumn.
- Energy
Farmers and householders can potentially save money on utility bills and the Consumer Council can show them how, when it attends both the Clogher Valley Agricultural Show on Wednesday 30 July and the Fermanagh County Show on Tuesday 5 and Wednesday 6 August. The organisation also plans to offer free independent advice to farms to help ensure they aren’t paying more for water than they have to.
- Water
The Consumer Council welcomes today’s announcement by the Competition and Markets Authority (CMA) to consult on its provisional decision to launch an in-depth market investigation into the Personal Current Account Market.
- Personal Finances
Farmers and householders can potentially save money on utility bills and the Consumer Council can show them how, when it attends the Antrim Agricultural Show on Saturday 26 July. The organisation also plans to offer free independent advice to farms to help ensure they aren’t paying more for water than they have to
- Water
The Consumer Council and NICVA have welcomed the proposals from the Financial Conduct Authority (FCA) to cap the fees on payday loans.
- Personal Finances