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Access to Air Travel Factsheet
All airports and airlines in the European Union are required to provide assistance to passengers with a disability or reduced mobility.
Publication
Consumer Guides
- Transport
Consumer Contracts Regulations Factsheet for Businesses
This factsheet provides information to businesses on the main changes to consumer rights protection brought in by the Consumer Contracts Regulations in the sale of goods, services and digital content that come into effect on 13 June 2014.
Updated April 2019
Publication
Consumer Guides
- Other
- Consumer Skills
With ongoing disruption to flights due to the French Air Traffic Control strike (24-30 June) the Consumer Council is reminding passengers of their rights if their flight is delayed or cancelled.
News
- Transport
25th June 2014
Almost 50 per cent of consumers uninsured to travel.
News
- Transport
20th June 2014
Consumer Council Consultation Response to the Revised CCA Proposal on Information for PRM Passengers
Consumer Council Consultation Response to the Revised CCA Proposal on Information for PRM Passengers - Airlines and Airports
Publication
Consultations
- Transport
Consumers will benefit from increased consumer rights when the new Consumer Contracts Regulations come into force on Friday 13 June 2014.
News
- Consumer Skills
12th June 2014
Statement – Consumer Council reaction to 9-week suspension of United Airlines (Newark) flight from Belfast International Airport.
News
- Transport
12th June 2014
Consumer Contracts Regulations 2013 Factsheet
This factsheet provides information to consumers on the main changes to consumer rights protection in the sale of goods, services and digital content that come into effect on 13 June 2014. The new provisions are part of the Consumer Contracts Regulations 2013.
Updated April 2019
Publication
Other
- Other
- Consumer Skills
Did you know that you are entitled to assistance if you have a disability or reduced mobility when travelling by air or ferry?
News
- Transport
10th June 2014