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Access to Air Travel Factsheet
All airports and airlines in the European Union are required to provide assistance to passengers with a disability or reduced mobility.
Publication
Consumer Guides
- Transport
Consumer Contracts Regulations Factsheet for Businesses
This factsheet provides information to businesses on the main changes to consumer rights protection brought in by the Consumer Contracts Regulations in the sale of goods, services and digital content that come into effect on 13 June 2014.
Updated April 2019
Publication
Consumer Guides
- Other
- Consumer Skills
With ongoing disruption to flights due to the French Air Traffic Control strike (24-30 June) the Consumer Council is reminding passengers of their rights if their flight is delayed or cancelled.
News
- Transport
25th June 2014
Almost 50 per cent of consumers uninsured to travel.
News
- Transport
20th June 2014
Consumer Council Consultation Response to the Revised CCA Proposal on Information for PRM Passengers
Consumer Council Consultation Response to the Revised CCA Proposal on Information for PRM Passengers - Airlines and Airports
Publication
Consultations
- Transport
Moy Park is celebrating after receiving the Consumer Council’s Water Champion award. The accolade was given in recognition of the food company’s efforts to reduce its water use equivalent to 52 Olympic-sized swimming pools which led to savings of over £135,000.
News
- Water
18th June 2014
The Consumer Council is due to meet with Post Office Management to discuss concerns raised by consumers on the proposed relocation of the Armagh Post Office from the Shopping Centre at Thomas Street.
News
- Post
16th June 2014
The Consumer Council welcomes today’s proposals from the Competition and Markets Authority (CMA) regarding the changes it proposes to make in the private motor insurance (PMI) market to increase competition and reduce the cost of premiums for motorists.
News
- Personal Finances
12th June 2014
Consumers will benefit from increased consumer rights when the new Consumer Contracts Regulations come into force on Friday 13 June 2014.
News
- Consumer Skills
12th June 2014