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Access to Air Travel Factsheet
All airports and airlines in the European Union are required to provide assistance to passengers with a disability or reduced mobility.
Publication
Consumer Guides
- Transport
Consumer Contracts Regulations Factsheet for Businesses
This factsheet provides information to businesses on the main changes to consumer rights protection brought in by the Consumer Contracts Regulations in the sale of goods, services and digital content that come into effect on 13 June 2014.
Updated April 2019
Publication
Consumer Guides
- Other
- Consumer Skills
Consumer Council Consultation Response to the Revised CCA Proposal on Information for PRM Passengers
Consumer Council Consultation Response to the Revised CCA Proposal on Information for PRM Passengers - Airlines and Airports
Publication
Consultations
- Transport
Consumer Contracts Regulations 2013 Factsheet
This factsheet provides information to consumers on the main changes to consumer rights protection in the sale of goods, services and digital content that come into effect on 13 June 2014. The new provisions are part of the Consumer Contracts Regulations 2013.
Updated April 2019
Publication
Other
- Other
- Consumer Skills
Consultation Response - ADR Directive
Consultation response on Implementing the Alternative Dispute Resolution Directive and Online Dispute Resolution Regulation (the Department for Business, Innovation and Skills).
Publication
Consultations
- Business
Financial Services and the Free Movement of Capital Consumer Council Response to the call for eviden
Publication
Consultations
- Personal Finances
Response to the NIAUR Consultation on NIE's Payment Security Policy
Publication
Consultations
- Energy
Consultation Response on CMA Market Study on Personal Current Accounts
Consumer Council consultation response on CMA Market Study on Personal Current Accounts
Publication
Consultations
- Personal Finances