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The Consumer Council is concerned that a technical issue has arisen for Ulster Bank customers which has left some being charged twice for ATM transactions between 4.15pm on Easter Monday to 4.15pm on Tuesday.

The Consumer Council is encouraging all consumers to know their passenger rights if travelling by air or sea this Easter.

The Consumer Council has welcomed the Competition Commission’s final determination which sets the cost to be paid for electricity by consumers over the next three years.

The Consumer Council has awarded Wilson’s Country with a ‘Water Champions’ award after it made an olympic saving of over £70,000 on its annual water bill and took steps to reduce its water use.

Making information consumers want clearer and easier to access has been the key aim of the new updated Consumer Council website, which has gone live.

The Consumer Council has taken on new responsibilities to represent consumers of postal services in Northern Ireland, alongside its ongoing role to represent consumers of energy, transport, water and sewerage, banking and insurance services.

The Consumer Council is calling on Translink to make good on its commitment to operate public transport services that arrive on time.

A new approach to NI Water’s business planning has ensured that consumers’ priorities will be more central than ever in investment decisions that will total nearly £1billion over the next six years.