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Review of Home to School Transport
The Consumer Council welcomes the opportunity to respond to this consultation and is committed to working with the Department of Education and all relevant stakeholders to ensure that home to school transport is not only fit for purpose, but that the resources used for the provision of these services are considered in the planning of wider public transport services to ensure the needs of Northern Ireland consumers are met most effectively and efficiently.
Publication
- Transport
Proposal for the Public Passenger Transport Regulations
The Consumer Council welcomes the opportunity to respond to this consultation and are committed to continuing to work with the Department for Regional Development (DRD) and all relevant stakeholders in the pursuit of a public transport service that meets the needs of consumers.
Publication
Consultations
- Transport
EU Regulation Concerning the Rights of Passengers in Bus and Coach Transport
The Consumer Council welcomes the opportunity to respond to this consultation and is committed to working with the Department of the Environment (DOE), the Department for Regional Development (DRD), and the Department for Enterprise, Trade and Investment (DETI) concerning the implementation of Regulation (EU) No 181/2011 (the Regulation).
Publication
Consultations
- Transport
Shoppers’ Rights Card
Your rights under the Sale of Goods Act 1979
Publication
Consumer Guides
- Consumer Skills
- Other
Annual Report and Accounts 2012 - 2013
Consumer Council Annual Report and Accounts 2012 - 2013
Publication
Research Reports
- Consumer Skills
- Energy
- Food
- Personal Finances
- Transport
- Water
- Other
Consumer Concerns - Cost of Living Brief
Research on consumers' views on the cost of living.
Publication
Other
- Cost of Living
- Energy
- Food
- Personal Finances
- Transport
- Other
- Other
The recent Budget revealed measures that will bring changes for Northern Ireland consumers across a range of issues including the price of a pint, pensions, savings limits and tax allowances.
News
- Business
- Cost of Living
- Transport
21st March 2014
Consumer Council research shows that just over half of consumers feel informed about their rights. With this in mind, ahead of 15 March which marks ‘World Consumer Rights Day’, the Consumer Council says it is important for consumers to know their rights so they can take action to get redress when things go wrong with goods or services they have purchased.
News
- Consumer Skills
14th March 2014
How well do you know your consumer rights? Would you be confident returning an item or making a purchase over the internet? Do you know what’s involved in switching bank account or utility provider and if your flight or sailing is delayed do you know what you are entitled to or do you think “that’s life?”
News
- Consumer Skills
13th March 2014