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Response to DETI re consultation
Publication
Other
- Water
- Personal Finances
- Consumer Skills
- Energy
- Transport
- Food
- Other
The Consumer Council has published details of how it plans to represent consumers in energy, water and transport issues from April 2014 to March 2015 and is now inviting views from interested parties by 21 March 2014.
News
- Water
- Energy
- Transport
23rd December 2013
Plane Facts 2013 - audio file
Download Plane Facts - your essential guide to air travel audio file - to your smart phone or tablet device.
Publication
Other
- Transport
Plain Sailing 2013 audio file
Download Plain Sailing audio file - your rights in instances of ferry service delays and cancellations - to your smart phone or tablet device.
Publication
Other
- Transport
Consumer Council Draft Forward Work Programme 2014-15
Combined Energy, Water and Transport
Forward Work Programme
1 April 2014 to 31 March 2015
Publication
Research Reports
- Water
- Energy
- Transport
Got a Complaint
The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.
Publication
Consumer Guides
- Energy
- Transport
- Water
Car Insurance, Petrol Prices and Parking Charges - NI motorists are facing pressure from all angles,
The Consumer Council is urging motorists to shop around for their car insurance, use its petrol and diesel price comparison tool, and take up some of the money saving deals others like Translink are offering in the run up to Christmas.
News
- Transport
18th December 2013
Back to Business
Are businesses getting consumers’ rights wrong?
Publication
Research Reports
- Business
- Consumer Skills
- Other
Do you know what to do or who to call if bad weather disrupts your travel plans, causes a sudden power cut, or results in your pipes freezing or bursting? The Consumer Council provides the answers, together with other seasonal tips and advice, in its ‘Weather the Winter’ leaflet.
News
- Water
- Energy
- Transport
09th December 2013
Air Traffic Control glitch - factsheet on consumers' rights
Information for passengers following travel disruption at the weekend (7/8 Dec) caused by air traffic control internal phone systems glitch.
Publication
Consumer Guides
- Consumer Skills
- Transport
- Other