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Response to DETI re consultation
Publication
Other
- Water
- Personal Finances
- Consumer Skills
- Energy
- Transport
- Food
- Other
Plane Facts 2013 - audio file
Download Plane Facts - your essential guide to air travel audio file - to your smart phone or tablet device.
Publication
Other
- Transport
Plain Sailing 2013 audio file
Download Plain Sailing audio file - your rights in instances of ferry service delays and cancellations - to your smart phone or tablet device.
Publication
Other
- Transport
Consumer Council Draft Forward Work Programme 2014-15
Combined Energy, Water and Transport
Forward Work Programme
1 April 2014 to 31 March 2015
Publication
Research Reports
- Water
- Energy
- Transport
Got a Complaint
The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.
Publication
Consumer Guides
- Energy
- Transport
- Water
Back to Business
Are businesses getting consumers’ rights wrong?
Publication
Research Reports
- Business
- Consumer Skills
- Other
Air Traffic Control glitch - factsheet on consumers' rights
Information for passengers following travel disruption at the weekend (7/8 Dec) caused by air traffic control internal phone systems glitch.
Publication
Consumer Guides
- Consumer Skills
- Transport
- Other
Access to Air Travel - Easy Read
Easy read version for passengers with a learning disability.
Publication
Other
- Transport
Access to Air 2013 - audio file
Download Access to Air audio file - a guide for passengers with a disability and less mobile passengers - to your smart phone or tablet device.
Publication
Other
- Transport