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Response to DETI re consultation
Publication
Other
- Water
- Personal Finances
- Consumer Skills
- Energy
- Transport
- Food
- Other
The Consumer Council has published details of how it plans to represent consumers in energy, water and transport issues from April 2014 to March 2015 and is now inviting views from interested parties by 21 March 2014.
News
- Water
- Energy
- Transport
23rd December 2013
Plane Facts 2013 - audio file
Download Plane Facts - your essential guide to air travel audio file - to your smart phone or tablet device.
Publication
Other
- Transport
Plain Sailing 2013 audio file
Download Plain Sailing audio file - your rights in instances of ferry service delays and cancellations - to your smart phone or tablet device.
Publication
Other
- Transport
Ulster Bank Factsheet 3 December 2013
Factsheet for those affected by the Ulster Bank technical issue.
Publication
Research Reports
- Personal Finances
Consumer Council Draft Forward Work Programme 2014-15
Combined Energy, Water and Transport
Forward Work Programme
1 April 2014 to 31 March 2015
Publication
Research Reports
- Water
- Energy
- Transport
The Consumer Council has today been awarded ‘super-complainant’ status for financial services, one of only four organisations to receive this designation across UK and the only one with a specific focus on Northern Ireland consumers.
News
- Personal Finances
19th December 2013
Got a Complaint
The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.
Publication
Consumer Guides
- Energy
- Transport
- Water
Car Insurance, Petrol Prices and Parking Charges - NI motorists are facing pressure from all angles,
The Consumer Council is urging motorists to shop around for their car insurance, use its petrol and diesel price comparison tool, and take up some of the money saving deals others like Translink are offering in the run up to Christmas.
News
- Transport
18th December 2013