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The Consumer Council has thanked consumers throughout Northern Ireland who came to speak to its staff when it exhibited at various Agricultural Shows during the summer. The event formed part of the Consumer Council’s outreach campaign which aims to provide face to face engagement and support for consumers right across Northern Ireland.

The Northern Ireland Assembly has been awarded the Consumer Council’s ‘Water Champion’ status after it improved its water efficiency. The award is given to organisations that demonstrate how they have reduced water usage and saved money through the implementation of water saving measures.

The Consumer Council has welcomed the introduction of the new current account switching service launched today (16 September 2013) by the Payments Council.

The Consumer Council is reminding all air passengers that they may be entitled to compensation if their flight is delayed or cancelled.

The Consumer Council is disappointed that firmus energy customers in the Ten Towns licence area will have to find extra money for their energy bills after firmus announced an increase of 14.4 per cent with effect from 1st October 2013.