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Transport Services funded by the Rural Transport Fund and the Transport Programme for People with Di
Publication
Research Reports
- Transport
Better information about UK aviation
The Consumer Council welcomes the new duties conveyed upon the Civil Aviation Authority by the Civil Aviation Act. To be able to make informed travel choices consumers need more information than simply the price of their flight; they need to be able to access information about the services and facilities available and information about the environmental performance of their airline and airports.
Publication
- Transport
Enquiries and Complaints Report 2012-13
Our Enquiries and Complaints Report for 2012–2013 provides an insight into real issues experienced by Northern Ireland consumers and demonstrates how complaining can make a difference when service delivery falls below expectations.
Publication
Research Reports
- Water
- Energy
- Transport
In the doom and gloom of the recession it’s not often people try to give us money. However, that is what the Consumer Council has done, helping to put £300,000 back into the pockets of 278 consumers, who went to the organisation last year with a complaint about energy, transport or water.
News
- Water
- Energy
- Transport
09th July 2013