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Payment Pending A Consumer Council report into the Ulster Bank payments crisis during summer 2012
Report to highlight consumers’ stories and experiences of the Ulster Bank payments crisis, how they coped and what they believe should have been
done differently.
Publication
Research Reports
- Personal Finances
Passengers with a disability and less mobile passengers - your rights when travelling by ferry
The rights explained in this factsheet apply to people travelling on passenger ferry services operating to, from or within European Union countries. However, the rights do not apply to some smaller ferry services.
Publication
Consumer Guides
- Transport
Air Passenger Rights Survey Report
An examination of consumers’ awareness of the rights of passengers with a disability or reduced mobility when travelling by air.
Publication
Research Reports
- Transport
The Consumer Council is pleased to present our integrated Forward Work Programme for the three work areas of Water, Energy and Transport for 1 April 2013 to 31 March 2014 and welcome all comments in relation to it.
News
31st December 2012
The Consumer Council is today publishing a report into the Ulster Bank payments crisis during the summer and the impact on consumers.
News
- Personal Finances
20th December 2012
The Competition Commission ruling on Phoenix Natural Gas (PNG) will have an impact on gas customers in the Greater Belfast and Larne areas according to the Consumer Council.
News
- Energy
19th December 2012
The Consumer Council welcomes the European Maritime Passenger Rights Regulation, which come in to effect from today (Tuesday 18th December), benefiting ferry passengers across Europe.
News
- Transport
18th December 2012
The Consumer Council has welcomed the challenge to NI Water from the Utility Regulator to make savings while improving services, in its Final Determination on the two year price control for NI Water, PC13.
News
14th December 2012
Winter is here and now is the time to take action to help you get ready for the colder weather advises the Consumer Council.
News
10th December 2012
The Consumer Council has today (Thursday 6 December) launched its report examining consumers awareness of the rights of passengers with a disability or reduced mobility when travelling by air.
News
- Transport
06th December 2012