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Putting things right- A detailed guide for Consumers on the Ulster Bank Redress Scheme

Consumer Summary on the Ulster Bank Redress Scheme

If people become more financially capable, they can make their incomes go further by choosing more suitable financial products or by spending less on interest on credit. Making better decisions about money and taking action at an early stage can help peop

The Consumer Council recognises the important role that taxis play in providing transport and has been involved in the review of the taxi industry since 2002, which lead to the development of the Taxis Act (Northern Ireland) 2008. We strongly support the

The Consumer Council recognises the important role that taxis play in providing transport and has been involved in the review of the taxi industry since 2002, which lead to the development of the Taxis Act (Northern Ireland) 2008. We strongly support t

The Consumer Council welcomes the opportunity to respond to this consultation. The Consumer Council is an independent consumer organisation, working to bring about change to benefit Northern Ireland (NI) consumers. Our aim is to make the consumer voic

Research Objectives.
The objectives of the research were to determine:
• The willingness of plane, ferry, bus and train passengers to make a complaint when they receive poor service when travelling;
• The barriers passengers face to making a complaint

Welcome to the Consumer Council Annual Enquiries and
Complaints Report for 2011-2012. We previously published
two reports Complain, Campaign and Gain: Championing
Consumers spanning 2006-2009 and 2009-2011
respectively. This report will now be produce