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A Consumer Council report ‘The Price of Being Poor’ launched today by Junior Ministers Martina Anderson, MLA and Jonathan Bell, MLA exposes the harsh reality that many consumers, already living in poverty, pay more for essentials such as energy and transport. They suffer a ‘double disadvantage’ because their financial situation excludes them from some of the better deals available to other consumers.

The Consumer Council welcomed the progress report released by Ulster Bank into the delivery of their customer commitments , launched last year.

Whether it’s finding out how to shop safely online, return faulty goods or find information about debt advice – the Consumer Council’s A-Z Consumer Advice Handbook (the A-Z) is all you need to become a savvy consumer. This handbook, now in its second edition was launched today (20 July 2011) by the Consumer Council in partnership with Trading Standards Service.

The Consumer Council is warning consumers to be aware of the additional charges imposed by airlines and to take advantage of its airline charges table before booking a flight. The Consumer Council’s charges table allows passengers to compare what different airlines charge for services including priority boarding, advance seat selection, check-in baggage and credit card payment fees.