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The Consumer Council remains extremely concerned about the water crisis that has gripped Northern Ireland and the affect it is having on consumers. The body representing consumers in Northern Ireland has urged the NI Executive to do more to alleviate the misery of thousands of households as the deepening water crisis continues to wreak havoc for consumers and citizens across the region.

The Consumer Council remains concerned about the lack of quality information available to affected water customers in Northern Ireland and the inadequate facilities that have been provided by NI water. It is essential NI Water deliver on their commitments to prevent further frustration among consumers.

Now that NI Water have responded to the clear demand from consumers for information as to when their supply will be restored, it is essential NI Water deliver on their commitments to prevent further frustration amongst consumers.

‘Preparation is key’ is the advice given by the Consumer Council today (23 December 2010). Severe weather has caused havoc for the past three weeks and looks set to continue over the Christmas period. The Consumer Council has published advice on how to deal with frozen pipes, power cuts and keeping your house warm. The information also contains emergency telephone numbers that could help you through Christmas safely.

The start of 2011 will be bleak for Northern Ireland motorists as the impact of added fuel duty tax and rising VAT affects the price of fuel . These increases could see motorists paying 125ppl for petrol and 129ppl for diesel. The warning was issued today (22 December 2010) by the Consumer Council as it publishes its latest ‘Review of Petrol and Diesel Prices’. The report shows that we are now paying £6.89 more for petrol and £8.08 for diesel compared to the same time last year.

The Consumer Council and representatives of the Northern Ireland Oil Federation met on Tuesday 14 December at the offices of the Consumer Council in Belfast.