The Consumer Council has demanded Ryanair refund passengers due to fly on cancelled services after 30 October 2010 as quickly and simply as possible. The comments came after today’s announcement by Ryanair that it is to withdraw its London, Stansted, Liverpool, Glasgow Prestwick, East Midlands and Bristol services from George Best Belfast City Airport (GBBCA) after 30 October 2010.
The Consumer Council says that an urgent review of the Winter Fuel Payment is needed to ensure it adequately targets consumers in fuel poverty. The comments come amid claims that the qualifying age for the payment will rise to 66 and that the amount may be cut for some consumers.
The Consumer Council has commented on this week’s developments regarding investigations into Northern Ireland Water (NI Water). Antoinette McKeown, Chief Executive of the Consumer Council said: “These latest developments are a further blow to consumer confidence, which had already plummeted following the revelations about NI Water’s misuse of public money. Very serious questions must be answered. Earlier this week the Consumer Council asked for and has now secured a meeting with Minister Murphy and we will be pressing him with those questions on consumers’ behalf.
To mark National Complaints Day today (13 August) the Consumer Council has urged energy, water and transport consumers to get a copy of its complaints leaflet, by calling 0800 121 6022 or downloading it at www.consumercouncil.org.uk.
The Consumer Council will be running a free workshop in Derry/Londonderry on Friday 20 August for people who work in the community and voluntary sector, family and youth workers and adult education tutors. The event, which looks at how to save money on a low income, will take place from 10am – 12noon in the Millennium Forum, in partnership with Advice NI, Citizens Advice and the Office of Fair Trading (OFT).
- Consumer Skills
Have you ever been told you’ve won a prize but you have to ring a premium rate telephone number to claim it? Reporting scams like these has just got a lot easier thanks to a new online tool developed for the Consumerline website www.consumerline.org. The website is managed by the Consumer Council, in partnership with Trading Standards Service.
- Consumer Skills