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Consumer Council manifesto - Westminster election 2010
Publication
- Water
- Personal Finances
- Consumer Skills
- Energy
- Transport
- Other
Template letter for claiming refunds from your airline
If any passenger has been left out of pocket due to cancelled flights, they are entitled to get money back for things like overnight accommodation. Click on the link above to download our template letter to write to your airline.
Publication
- Transport
Combined Energy, Water and Transport Forward Work Programme 1 April 2010 to 31 March 2011
Publication
Research Reports
- Water
- Energy
- Transport
With flights slowly but surely returning to normal and stranded passengers finally getting home, the Consumer Council has issued the following advice on what they should do if they paid for their own accommodation and meals while waiting for flights to resume.
News
- Transport
27th April 2010
The Consumer Council says that airlines must remain focused on getting passengers home and reimbursing them for costs incurred during the week long disruption to flights.
News
- Transport
22nd April 2010
The Consumer Council has said airlines should not impose time limits on how soon passengers must travel once flights resume. It has called on airlines to be flexible and rebook tickets in passengers’ interest rather than commercial interest.
News
- Transport
21st April 2010
The Consumer Council has welcomed Ulster Bank’s decision to help their customers stranded abroad by the volcanic ash.
News
- Personal Finances
- Transport
19th April 2010
- airport carparks will not charge extra
- ferry companies offering alternative travel option
- seats available on Ulsterbus Tours coaches
- updated information and contact details on www.consumercouncil.org.uk
News
- Transport
19th April 2010