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Do you plan to travel by plane, bus or train this summer? Would you know what to do if something went wrong or you had a complaint? If the answer is no, then the Consumer Council can help. Today the Consumer Council launched a series of information days, which will see them out on the ground, in airports and bus and train stations this summer. The first kicks off next Tuesday 21 July 2009 in the Europa Bus Centre, Belfast.

Kathy Graham from the Consumer Council said, “The Consumer Council welcomes the news that the transfer of responsibilities from Steria to Northern Ireland Water (NI Water) has been completed successfully. This move will allow NI Water to engage more directly with their customers and as a result, get to know and understand their needs better.

Antoinette McKeown, newly appointed Chief Executive at the Consumer Council took up her post today (Monday 6 July). Antoinette joins the Consumer Council from the Equality Commission where she spent 8 years as Head of Policy and Development.