The Consumer Council's response to the consultation on the proposed acquisition of SONI Limited by Eirgrid Ltd
Northern Ireland consumers do not like to complain - they feel embarrassed and awkward or that it won’t make any difference. However, effective complaining can and does make a difference and a new two-step guide from the Consumer Council’ makes it easier
Consumers were top of the agenda yesterday (Tuesday 13 January) when the Consumer Council and a representative from the coal industry met to discuss the coal industry and to look ahead to 2009 on behalf of Northern Ireland consumers who depend on coal to keep warm and well.
The Consumer Council has today announced the decision of its Chief Executive, Eleanor Gill, to move on from her position after six years at the helm to set up her own consulting business.