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Many car owners find garages intimidating and worry that mechanics might take advantage of their lack of knowledge – and that is particularly the case for female car owners. These are just some of the findings revealed in “What’s the Damage?” – a new research report from the Consumer Council into consumers’ views of the car repair and servicing industry. The research is accompanied by a handy consumer guide to help motorists choose a good garage. It is full of advice about what to ask the garage before you leave your car in for a service and what to do if something goes wrong.

The Consumer Council today launched its 2008 Christmas card entitled - ‘Take hold of the reins this Christmas’ - with twelve money saving tips to help consumers take control of their festive spending. The card is the latest edition to the Consumer Council’s Smart Shopper series designed to give consumers the information and skills they need to make their money go further.