The Consumer Council is calling on Ofcom (the telecommunications regulator) to stop dragging its heels and show that they are serious about protecting customers from the unfair charge applied when a customer pays their bill by cash or cheque. The comments came as Ofcom announced it is to consult on the issue.
- Personal Finances
- Consumer Skills
The Consumer Council says that Northern Ireland train users are better off today having secured a comprehensive compensation system that makes it easier to claim, pays out more in compensation and firmly focuses Translink on getting trains to arrive on time every time.