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The Consumer Council has called for changes in the law to put credit union members on an equal footing with the rest of the UK. The statement came at today’s Enterprise, Trade and Investment Committee meeting at Stormont where the Consumer Council was giving evidence.

The Consumer Council today welcomed the Assembly's support for new legislation (1) that should reunite local people with forgotten money from old bank and building society accounts.

Are you worried that your child benefit personal details have been misplaced by HM Revenue and Customs? Here's some information and advice from the Government.

Last Christmas was effectively cancelled for 1,200 local people who lost nearly £500,000 when Farepak went bust. As Farepak victims across Northern Ireland face a second Christmas out of pocket, the Consumer Council has repeated its call for new legislation to protect consumers’ money and move them up the list of creditors if a scheme goes bust.

The Consumer Council has commended Ulster Bank for identifying a mistake that led to overcharging on some student accounts and for taking action to refund customers.

Older people in Northern Ireland pump some £5.7 billion[1] into the local economy every year. The grey pound is big business, yet older people still face problems when they’re out shopping for food. The Consumer Council today launched its latest research on the issue - Silver Service – Are Supermarkets Meeting the Needs of Older Shoppers? and secured a public commitment from leading supermarkets to work harder for older customers.

<a href="http://www.consumercouncil.org.uk/video/videos.php">Check out what older people really think about shopping in supermarkets here... </a>

Julie Megrath, Financial Capability Co-ordinator said:

“Whether it's choosing a new mobile phone or taking out a student loan, young people find themselves facing tough choices when it comes to managing their money.

The Consumer Council and Skillsmart Retail will gather some of the country’s biggest retailers tomorrow (Tuesday) to discuss the importance of good customer care. The event takes place at the Park Avenue Hotel and will cover good and bad practice, how to handle complaints effectively and consumer law.