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<p>The Consumer Council today welcomed new rights for air passengers who face cancellation, long delays or who are not allowed to board their flight.</p>

<p>The Office of Fair Trading has joined forces with trading standards departments, Citizens' Advice, the police, charities and neighbourhood watch schemes across the country in a month-long campaign to educate the public on mass-marketed scams received via email, post or telephone calls. Follow this link to find out more and download information.</p>
<p>http://www.oft.gov.uk/News/Press+releases/2005/22-05.htm</p&gt;

<p>The General Consumer Council has expressed disappointment that Seacat’s Belfast to Troon service is to close.</p>

<p>The General Consumer Council has today welcomed the new Metro bus service saying it shows the vision needed to help make public transport an option for more people. It also believes the service will help stop the decline in Citybus passenger numbers that saw 2,500 fewer journeys made per day over the last ten years.</p>

The General Consumer Council has produced Shop Around to help raise awareness of consumer rights and responsibilities. It is designed to be used by a variety of groups to provide an informative and interesting way for all consumers to gain the skills they need to cope in today’s complex consumer world.