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<p>The General Consumer Council’s message is to take control of your finances and act now.</p>

<p>Give your friends and family a real and lasting gift this year by getting them to sign up for the free care services from Phoenix Natural Gas and Northern Ireland Electricity (NIE). Both energy companies offer free support schemes to help customers with particular needs.</p>

<p>Passenger representative, the General Consumer Council, today welcomed the Government’s announcement of a major £50 million investment in 300 new buses for Translink services across Northern Ireland.</p>

<p>This time last year, a major power cut left thousands of consumers without electricity. Although it is unlikely a power failure of this scale will happen again, to help consumers and minimise disruption, the General Consumer Council is reminding people of the practical steps they can take if their electricity goes off.</p>

<p>Did you use the gift vouchers that you got for Christmas last year? A whopping 15 per cent of all gift vouchers are never cashed in. This and lots of other useful information is contained on the General Consumer Council’s new Christmas card.</p>

<p>Online consumer spending hit nearly £11.5 billion in 2003 . As shopping on the Internet becomes the norm, the General Consumer Council is launching Buying Online, the next in its series of reports looking at consumer skills in Northern Ireland.</p>