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<p>Eleanor Gill, Chief Executive of the General Consumer Council said: “The General Consumer Council very much welcomes the statement issued today by Douglas McIldoon, the energy Regulator, calling on Phoenix Natural Gas to delay any implementation of a price increase for two months to give necessary space to resolve outstanding issues.</p>

<p>The General Consumer Council today demanded that Phoenix Natural Gas withdraw its proposed 20 per cent price hike until consumers’ questions are answered. The increase, due to take effect on 1 April 2004, comes on top of a 10.8 per cent rise in October 2003.</p>

<p>The General Consumer Council has described the staggering 20 per cent increase in household gas bills announced by Phoenix Natural Gas today as a bitter blow for consumers. It comes on top of a 10.8 per cent rise in October 2003. The combined impact of these increases means the average Phoenix customer will now be paying between £71 and £170 extra a year for their gas.</p>

<p>Passenger representative, the General Consumer Council, expressed disappointment at the inflation busting nine per cent rise in Citybus fares. The statement comes in reaction to Translink’s annual fare increase announced today.</p>

<p>By the time you read this sentence, someone will have died from a water-borne disease. This is among the shocking facts to be revealed at the General Consumer Council’s conference and debate to mark World Consumer Rights Day.</p>

<p>While new station facilities, buses and trains are going down well with passengers, poor punctuality and complaints handling still concern passengers. These findings are highlighted in a report on Translink’s performance, issued today.</p>

<p>A newsletter designed by pupils from Lisnaskea High School took first prize in the first ever project strand of this year’s Young Consumers Competition. Award-winning chef, Michael Deane, presented the winners with £500 for the school and a silver salver.</p>

A newsletter designed by pupils from Lisnaskea High School took first prize in the first ever project strand of this year’s Young Consumers Competition. Award-winning chef, Michael Deane, presented the winners with £500 for the school and a silver salver.