2022-2023 Draft Forward Work Programme
- Cost of Living
- EU Exit
- Consumer Skills
- Personal Finances
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
With petrol prices nearing a 10 year high this week, just as many of us contemplate a return to office-based work, the cost of the daily commute will come into stark focus for many consumers.
The Consumer Council has retained best practice accreditations; the British Standard 18477 for Inclusive Service Provision, and the Customer Service Excellence Standard for commitment to high-quality customer service.