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The Banking Protocol
The Banking Protocol is a UK-wide initiative meaning that branch staff in financial institutions may ask you questions when you make a deposit, withdraw cash or make a transfer. This is in place because financial institutions want to protect you and your money to keep you safe from scams, fraud and financial crime. Report financial crime to Action Fraud on 0300 123 2040 or the Police Service of Northern Ireland (PSNI) on 101. Find out more on our Banking Protocol web page.
Publication
Other
- Scams
- Consumer Skills
Summary document: Empowering and Protecting Energy, Transport and Water Consumers
Publication
Research Reports
- Water
- Energy
- Transport
Firmus energy has announced today, 29 September 2021, an increase of 32.98% from 22 October 2021 for gas customers in the Greater Belfast area.
News
- Energy
29th September 2021
ScamwiseNI Partnership organisations are working together to educate consumers and businesses on legislation that is in place to help safeguard them and their money, protecting them from scams and financial crime.
News
- Scams
- Consumer Skills
28th September 2021
Click Energy have announced it will be increasing electricity prices by 16% for customers on a variable rate tariff from 1 October 2021 and comes after a 9% rise earlier this month. This will see the typical bill paying and keypad (PAYG) meter customers needing to find up to an extra £100 per year.
News
- Energy
09th September 2021