The Consumer Council’s draft Forward Work Programme for the final year of our Corporate Strategy 2016-2021. (Including the combined business cases for our statutory functions in Energy, Transport, Postal Services, and Water and Sewerage).
- Cost of Living
- Consumer Skills
- Personal Finances
Best Practice Guide for Parcel Complaints
The Consumer Council has been shortlisted as a finalist in the UK Complaints Handling Awards 2020, which recognise and reward outstanding achievement in complaint handling across the UK.
The Consumer Council has launched ParcelPal NI, a new one-stop shop to help consumers find their nearest local shop where they can send parcels and collect online shopping.