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Consultation on amendments to CAP1324 - the CAA's policy for ADR applicants and approved ADR entities
The Consumer Council supports the CAA objectives to improve the ADR process for consumers and also to encourage more airlines to join the scheme.
Publication
Consultations
- Transport
FCA guidance for firms on the fair treatment of vulnerable customers - Consumer Council Response
The Consumer Council for Northern Ireland response to the Financial Conduct Authority’s consultation on GC20/3 - Guidance for firms on the fair treatment of vulnerable customers.
Publication
Consultations
- Cost of Living
- Personal Finances
Consumer Insight Survey 2020
Consumer Insight Survey 2020
Publication
Research Reports
- Cost of Living
- Scams
- Food
- Business
- Consumer Skills
- Post
- Personal Finances
- Water
- Energy
- Transport
The Consumer Council welcomes the publication of the Financial Conduct Authority’s (FCA) Market Study on General Insurance and its proposed measures to tackle unfair pricing practices.
News
- Cost of Living
- Personal Finances
24th September 2020
The Consumer Council is urging Danske Bank customers to review their banking needs ahead of the upcoming closure of four local branches later this year. The branches in Ballycastle, Comber, Kilrea and Strabane are due to close on 4 December 2020.
News
- Cost of Living
- Personal Finances
11th September 2020
Progressive Building Society has partnered with Action Mental Health and The Consumer Council NI to launch its third annual Northern Ireland Savings Week, from 7-11 September. Savings Week was developed with the aim of instilling a savings culture across Northern Ireland. This year, the coronavirus pandemic has encouraged Progressive to shift the initiative’s focus to encouraging people across Northern Ireland to ‘open up’ about our finances, savings and how they impact on our mental health.
News
- Cost of Living
09th September 2020