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The Consumer Council has written to the Civil Aviation Authority (CAA) urging them to ensure that airlines provide passengers with the refunds they are legally entitled to under EU regulations, following numerous flight cancellations amid the Covid-19 pandemic.

Laura Ashley announced on Monday 23 March that it has permanently closed half of its stores and appointed PricewaterhouseCoopers as administrators.

The Consumer Council and the Northern Ireland Retail Consortium have come together in an unprecedented joint plea to ask consumers to "be considerate" and stop over-buying food and other products as unfortunately means others are going without. This call is in response to the rise in over-buying in the past few weeks fuelled by Corona Virus worries.

Highlights video of our fourth annual Consumer Parliament and summary video of issues raised at our four regional parliaments. 

Flybe confirmed today that it has entered Administration meaning that all flights are cancelled with immediate effect. This announcement will have left many customers wondering what their rights are, so The Consumer Council has issued important advice to Flybe customers with existing flights booked.