Factsheet on flight delay or cancellation because of extraordinary circumstances.
Download our podcast on your ferry passenger rights
Download our podcast on your air passenger rights.
A proposal to make motor and home insurance renewal quotes easier for customers to compare has been welcomed by the Consumer Council.
Consumer Council research has revealed that consumers can save up to 60 per cent by pre-booking on-site long stay airport car parking instead of paying at the gate. A saving of up to £52 is currently possible for a pre-booked stay of 14 days, meaning that passengers can have more money to spend at the other end of their flight or to pay for that extra suitcase.
Never mind your toothbrush, don’t forget your travel money! That’s the message from the Consumer Council this summer as it warns against being a captive customer by waiting until you get to the airport or ferry terminal.
Almost £500,000 has made its way back to consumers' pockets over the last year after they turned to the Consumer Council for help with their complaint.
- Consumer Skills
- Cost of Living
- Personal Finances
Air passengers will be able to check their rights at the click of a button, thanks to a new Consumer Council podcast. Joining forces with Northern Ireland’s three airports, the Consumer Council will give demonstrations to summer travellers, so that they can assert those rights if anything goes wrong.