Consultation responses

In our consultation responses, we use evidence-based insights to promote and safeguard the interests of consumers in Northern Ireland, advocating on their behalf.

View our consultation responses below.

Our recent insights

Northern Ireland Consumers & the Cost of Living- Pulse Survey December 2023

Findings from our Pulse Survey December 2023.

Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023

Our latest EU Exit research report - Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023.

 

Northern Ireland Consumers and Online Detriment

Research into digital literacy in Northern Ireland and issues around digital accessibility and exclusion.

Topic
100 research reports available

Consumer friendly report: Consumers views on energy transition

We recently carried out research to explore consumers views on energy transition using qualitative research.

This consumer friendly report lays out the key findings and final recommendations.

Aviation tax reform: Consultation

   

Research Report: Older Persons, Public Transport and COVID-19

Consumer friendly report: consumer experiences of installing renewable technology

We recently carried out research to explore the consumer journey with renewable technologies using qualitative research.

This consumer friendly report lays out the key findings and final recommendations.

Brexit transition: NI Consumers

Brexit transition: NI Consumers (April 2020)

A report prepared by Ipsos MORI for The Consumer Council for Northern Ireland.

Electricity Suppliers: Customer Satisfaction Survey Over 3 Years

Electricity Suppliers: Customer Satisfaction Survey Over 3 Years 

A review of the Utility Regulator’s Draft Determination of SONI’s price control 2020-2025 - SGL

The Utility Regulator (UR) published its Draft Determination (DD) of SONI’s price control 2020-2025 on 6 July 2020.

Electricity Suppliers: Customer Satisfaction Survey September 2020

Electricity Suppliers: Customer Satisfaction Survey September 2020

The Universal Postal Service and Northern Ireland Consumers

The Universal Postal Service and Northern Ireland Consumers 

Consumer Insight Survey 2020

Consumer Insight Survey 2020

Research notice

Sometimes research companies conduct research on our behalf. Read our Research notice here.