Consultation responses

In our consultation responses, we use evidence-based insights to promote and safeguard the interests of consumers in Northern Ireland, advocating on their behalf.

View our consultation responses below.

Our recent insights

Northern Ireland Consumers & the Cost of Living- Pulse Survey December 2023

Findings from our Pulse Survey December 2023.

Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023

Our latest EU Exit research report - Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023.

 

Northern Ireland Consumers and Online Detriment

Research into digital literacy in Northern Ireland and issues around digital accessibility and exclusion.

Topic
100 research reports available

Decarbonisation of Transport 2023 - Full report (part 2)

Decarbonisation of Transport 2023 - Full report (part 2)

The full length Decarbonisation of Transport report 2023 (parts 1 & 2) highlights that consumers here want affordable, convenient, and practical solutions before they can make more sustainable transport choices. 

Decarbonisation of Transport 2023 - Full report (part 1)

The full length Decarbonisation of Transport report 2023 (parts 1 & 2) highlights that consumers here want affordable, convenient, and practical solutions before they can make more sustainable transport choices. 

Decarbonisation of Transport in Northern Ireland - Summary Report

Research on decarbonisation of transport highlights that consumers here want affordable, convenient, and practical solutions before they can make more sustainable transport choices. 

Consumer attitudes to protection during energy decarbonisation in Northern Ireland

Research into consumers' views on the need for protection during decarbonisation and the level of support and type of regulation that consumers expect.

Q1 2023 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from January to March 2023.

Attitudes to the Energy Transition

Research regarding consumer attitudes to energy transition issues, the purpose of which was to gather evidence of public opinion and sentiment in order to provide both ourselves and key stakeholders with insights into the level of consumer support, education and protection required to meet established net zero goals.

Access to Banking Services in Northern Ireland

Our latest research on access to banking services in Northern Ireland has shown that Northern Ireland has lost 27% of its total bank branch network in less than three years.

 

Overview note: GB retailers not delivering to NI - June 2023

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in June 2023.

Impact of cost and availability of free-from products on consumers

Our research has revealed that people in Northern Ireland with food allergies and intolerances (food hypersensitivities) are impacted by high costs and lack of availability when buying free-from food and drinks.

Mobile Roaming Experiences of Northern Ireland Consumers

Consumer experiences of changes to mobile roaming charges.

Research notice

Sometimes research companies conduct research on our behalf. Read our Research notice here.