Consultation responses

In our consultation responses, we use evidence-based insights to promote and safeguard the interests of consumers in Northern Ireland, advocating on their behalf.

View our consultation responses below.

Our recent insights

Northern Ireland Consumers & the Cost of Living- Pulse Survey December 2023

Findings from our Pulse Survey December 2023.

Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023

Our latest EU Exit research report - Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023.

 

Northern Ireland Consumers and Online Detriment

Research into digital literacy in Northern Ireland and issues around digital accessibility and exclusion.

Topic
100 research reports available

Northern Ireland Consumers & the Cost of Living- Pulse Survey December 2023

Findings from our Pulse Survey December 2023.

Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023

Our latest EU Exit research report - Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023.

 

Northern Ireland Consumers and Online Detriment

Research into digital literacy in Northern Ireland and issues around digital accessibility and exclusion.

Buy Now Pay Later Summary Report

Research into how consumers in Northern Ireland use short-term Buy Now Pay Later (BNPL) products.

Buy Now Pay Later

The Consumer Council commissioned You Gov to conduct research on consumer experiences of using Buy Now Pay Later (BNPL) credit in Northern Ireland.

Read our article about the research findings.

Q2 2023 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from April to June 2023.

Focus on Food: How cost of living pressures are affecting consumers’ food shopping and eating habits

In response to rising living costs experienced by consumers in Northern Ireland, the Consumer Council commissioned a series of 12 focus group discussions.

The Consumer Experience: Online shopping and delivery related problems

We commissioned YouGov to a carry out an online consumer survey to find out consumers experiences regarding online shopping and delivery.

The research took place in January/February 2023 with over 1,000 consumers across Northern Ireland taking part in the survey.

Northern Ireland Consumers & the Cost of Living - Pulse Survey September 2023

Findings from our July 2023 Pulse Survey.

The impact of the energy crisis on affordability and the impact of energy transition on consumers

Research that explores the impact of the current energy crisis on affordability and consumer awareness and understanding of energy transition.

Research notice

Sometimes research companies conduct research on our behalf. Read our Research notice here.