Research and insight

Findings from our July 2023 Pulse Survey.

Research that explores the impact of the current energy crisis on affordability and consumer awareness and understanding of energy transition.

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in October 2023.

The Consumer Council commissioned independent research to identify and quantify the EU Exit related issues affecting small and micro businesses receiving parcels, buying goods and supplies, and sending parcels.

The Consumer Council has continued to track the EU Exit related issues that affects the consumer experience when they receive
parcels, shop online and send parcels. This report highlights the key findings from research that was carried out with a representative sample of over 1,000 Northern Ireland consumers in August 2022, November 2022 and February/March 2023, and from four focus groups that took place in January 2023.

Our latest Pulse Survey from Northern Ireland's consumers acts as a temperature check of how they are feeling during the cost-of-living crisis.

View the results from July 2023 here.

In 2022 the Consumer Council commissioned Social Market Research to explore how consumers, and particularly those with a disability, are coping financially during the cost-of-living crisis. This research presented the findings based on three complimentary elements: depth interviews with stakeholder organisations related to disability, a nationally representative survey of 1004 consumers, and depth interviews and case studies with consumers with a disability.

In 2022 the Consumer Council commissioned Social Market Research to explore how consumers, and particularly those with a disability, are coping financially during the cost-of-living crisis. The research presents the findings based on three complementary elements: depth interviews with stakeholder organisations active in the field of disability; a nationally representative survey of 1004 consumers; and depth interviews and case studies with consumers with a disability. The report highlighted a link between households with a disabled person and high energy usage and costs.

In 2022 the Consumer Council commissioned Social Market Research (SMR) to explore how consumers, and particularly those with a disability, are coping financially during the cost-of living crisis. The research presents the findings based on three complementary elements: depth interviews with stakeholder organisations active in the field of disability; a nationally representative survey of 1004 consumers; and depth interviews and case studies with consumers with a disability.
The report highlighted a link between households with a disabled person and the increasing cost of food.

The Consumer Council commissioned Social Market Research (SMR) to undertake research to explore how consumers, and particularly those with a disability, are coping financially during the current cost-of-living crisis. This report presents the findings from this research and is based on three complementary elements: depth interviews with stakeholder organisations active in the field of disability; a nationally representative survey of 1004 consumers; and depth interviews and case studies with consumers with a disability. The research was conducted between September and December 2022 and in accordance with the ISO20252 Standard.