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Personal Finances

matthew
07th August 2020

The Consumer Council's response to the FCA consultation on guidance on cancellations and refunds

The Consumer Council welcomes the opportunity to respond to the Financial Conduct Authority (FCA) consultation on guidance on cancellations and refunds.

The Consumer Council supports the FCA’s proposal to provide guidance to service providers on how they should enable consumers to make insurance, S75 Consumer Credit Act 1974 and ‘Chargeback’ claims.

The Consumer Council's response to the FCA consultation on guidance on cancellations and refunds

Consultations

Consultation_Guidance_For_Card_Providers_And_Insurance_Providers_S75_Chargeback