The Early perceptions and experiences of EU Exit report outlines This report outlines the perceived and real impact of EU Exit on consumers across Northern Ireland. In doing so, it brings together and outlines the key findings from three independently commissioned research studies which explore the early NI consumer experience from January to March 2021.
The Consumer Council has signed a joint letter with Citizens Advice England and Wales, Citizens Advice Scotland, Age UK, and Action with Communities in Rural England urging the Chancellor to continue to support rural post offices at the UK Government’s imminent Spending Review.
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
The Consumer Council's Enquiries and Complaints Report explores consumer complaints, enquiries, consumer outreach, and data for The Consumer Council and beyond.
The Banking Protocol is a UK-wide initiative meaning that branch staff in financial institutions may ask you questions when you make a deposit, withdraw cash or make a transfer. This is in place because financial institutions want to protect you and your money to keep you safe from scams, fraud and financial crime. Report financial crime to Action Fraud on 0300 123 2040 or the Police Service of Northern Ireland (PSNI) on 101. Find out more on our Banking Protocol web page.
