Publications

The Consumer Council's Water Information Guide for Businesses and Not-For-Profit Organisations. Including water & sewerage charges, water efficiency, water bills, water champions, how to complain and more. 

Consultation Response The European Regulators Group for Postal Services Work Plan for 2021

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

Prices live from 1 Apr 2020. Please defer to the Oct 2019 table in the meantime.

Advice Agencies Website and Numbers

Minutes from the 299th meeting of The General Consumer Council for Northern Ireland on Friday 13 December 2019.

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.

​​​​​​The Consumer Council is pleased to be able to offer comment on the Utility Regulator’s (UR) Draft Forward Work Programme 2020/21 (DFWP).

As the statutory consumer body for electricity, gas and water consumers we look forward to working with UR across the full remit of its work. The DFWP builds on the partnership UR and The Consumer Council have built and provides a strong platform to develop this further.

The Consumer Council Board Members 

The Consumer Council for Northern Ireland response to the Civil Aviation Authority’s Recognised Assistance Dogs: Call for evidence

Corporate Responsibility and Sustainability Strategy
(as part of The Consumer Council’s Corporate Plan 2016-2021)
December 2019

The Consumer Council welcomes the opportunity to respond to the Financial Conduct Authority’s (FCA’s) consultation on Motor Finance discretionary commission models and consumer credit commission disclosure. In responding, The Consumer Council asks that key differences within Northern Ireland are taken fully into account when assessing UK markets.

This report details the findings of a meeting in February 2019 of the George Best Belfast City Airport’s Accessibility Forum which involved a tour of the airport building. The Accessibility Forum was established in November 2018 and is made up of a range of organisations who represent consumers with a disability or reduced mobility [1]

[1] IMTAC, Guide Dogs NI, Disability Action, Alzheimer’s Society, Crohn’s and Colitis UKNI, Urostomy Association, NI Assistance Dogs, NOW Group, PEAT and Action on Hearing Loss

This report details the findings of a meeting in March 2019 of the City of Derry Airport’s Accessibility Forum which involved a tour of the airport building. This was the first meeting of the Accessibility Forum, which is made up of a range of organisations which represent consumers with a disability or reduced mobility.

This report details the findings of a meeting in February 2019 of the Belfast International Airport’s Accessibility Forum which involved a tour of the airport building. This was the first meeting of the Accessibility Forum, which is made up of a range of organisations which represent consumers with a disability or reduced mobility.