We welcome the opportunity to comment on the Competition and Markets Authority's (CMA) Annual Plan 2021/22 and look forward to working with the CMA over the next year. The Consumer Council agree with the overall direction and themes of focus contained in the 21/22 draft Annual Plan.
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
The Consumer Council is consulting on its draft Corporate Plan 2021-2024, which sets out the strategic direction of the organisation over the next three years.
Our Corporate Plan 2021-2024 provides the foundation of our annual Forward Work Programmes, covering statutory and non-statutory functions, and outlines how we plan to use our resources to meet our future ambitions.
We will publish the final version of the Plan by April 2021.
The Consumer Council welcomes the opportunity to respond to the Utility Regulator’s consultation on its Draft Determination (DD) on the price control for SONI. We use the eight consumer principles shown in Figure 1 as a framework that asks important questions about service design and delivery, consumer impact and how services should look and feel to the consumer, and that helps assess regulatory decisions from a consumer perspective.
The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
