The Consumer Council of Northern Ireland welcomes the invitation to respond to the FCA’s Call for input and welcomes the plan to evaluate the Retail Distribution Review (RDR) and Financial Advice Market Review (FAMR). Due to the technical nature of the questions posed within the Call for Input, The Consumer Council believe it is best placed to provide an overview of the issues in relation to RDR and FAMR that it would like the FCA to consider moving forward.
Consumer Councils response to the Utility Regulators call for evidence that the introduction of backbilling policy in Northern Ireland would be in the interest of Northern Ireland consumers.
Consumer Council response to Ofcom consultation on the review of the price safeguard cap for Second Class standard letters, large letters and parcels up to 2kg.
The Consumer Council welcomes the opportunity to respond to the Utility Regulator (UR) Backbilling in the NI Retail Energy Market Call for Evidence (CfE). An unexpectedly high energy bill is a common reason why low income households can be pushed into debt, and microbusinesses and third sector organisations into financial stress.
The Consumer Council welcomes the opportunity to respond to the Department for Communities (DfC) consultation on its proposed Changes to the Affordable Warmth Scheme.
The Consumer Council is pleased to be able to offer comments on Citizens Advice draft consumer work plan 2018-19. We believe the draft consumer work plan demonstrates a comprehensive approach with exceptional clarity of purpose.
The Consumer Council is pleased to be able to offer comments on Ofcom’s proposed work plan 2018-19. We commend Ofcom on its clear and detailed work plan, which gives a helpful description of the breadth and ambition of its work plan.
The Consumer Advocacy Bodies - Citizens Advice, Citizens Advice Scotland and the Consumer Council for Northern Ireland - represent UK postal consumers.
We note that the purpose of the consultation is to help the government better understand what consumers need from the Post Office network which will help with the application for state aid. It is in this context that the Consumer Council provides its response to set out what consumers here need from the network moving forward.
