Do you work in the community or voluntary sector and want to raise awareness of financial matters among the groups you work with, to help them know their rights and complain effectively? If so, the Consumer Council invites you to a free workshop on Tuesday, 26 March 2013 at NICVA Duncairn Gardens.
The Financial Ombudsman can look into complaints about a very wide range of financial products and services including, mortgages, loans and credit, banking, insurance, pensions, hire purchase and pawn broking. Set up by law, they offer a free, independent service, helping consumers settle financial complaints they’ve not been able to sort out with their bank, insurance company or finance firm.
The workshop is for money and consumer advisors, political constituency staff, disability group representatives, family workers, older people’s representatives, student advisors and Essential Skills tutors whose knowledge of the Financial Ombudsman’s role is limited.