Air travel survey: special assistance services

Have you used airport or airline special assistance services? If so, we would like to hear about your experiences. 

Share your views on airline or airport special assistance services in Northern Ireland in our online survey. 

We are also interested in awareness of the rights consumers have when travelling with a disability or reduced mobility.

Complete the survey

It should take 2-3 minutes to complete the survey.
 

 

The survey closes on 15 March 2024.

This information will be used by the Consumer Council to inform research, campaigns and policy. 

Advice and information when travelling

  • Air travel

    Learn your consumer rights if you are travelling by air including compensation, special assistance and what to do if things go wrong. 

  • Ferry travel

    Information on your consumer rights when sailing including compensation, special assistance and what to do if things go wrong.

  • Public transport

    Advice and information about public, accessible and community transport including information about traveling with a disability or reduced mobility, and finding the best value fare.

Calls

Do you have an unresolved transport complaint?

If you have an unresolved complaint about transport in Northern Ireland, we may be able to help.

Topic
  • Transport