Video Series: Northern Ireland Travel Rights
A video series hosted by Richard Williams, Head of Transport at The Consumer Council, giving an overview of your consumer rights in relation to cancelled & delayed flights/ferry sailings, and travel insurance.
Part 1: Introduction
Part 2: Cancelled Flights
Part 3: Delayed Flights
Part 4: Delayed or Cancelled Ferries
Part 5: Travel Insurance
Step 1: In the first instance, contact the company you have a complaint about.
Step 2: If you are not satisfied with the response, or need further assistance, then contact our Consumer Protection Team using the details below.
- Phone: 0800 121 6022
- Email: email@example.com