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21st December 2020

Video Series: Northern Ireland Travel Rights

A video series hosted by Richard Williams, Head of Transport at The Consumer Council, giving an overview of your consumer rights in relation to cancelled & delayed flights/ferry sailings, and travel insurance.

Part 1: Introduction

Relevant resources:

Part 2: Cancelled Flights

Relevant resources:

Part 3: Delayed Flights

Relevant resources:

Part 4: Delayed or Cancelled Ferries

Relevant resources:

Part 5: Travel Insurance

Relevant resources:

Contact Us

Step 1: In the first instance, contact the company you have a complaint about.

Step 2: If you are not satisfied with the response, or need further assistance, then contact our Consumer Protection Team using the details below.

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