Energy

Cost of Living

Year at a Glance

Some highlights of The Consumer Council's work, 2018-19

Corporate Reports

Cost of Living

Energy Saving Tips, Holywood

Energy

Electricity Suppliers: Customer Satisfaction Survey August 2019

Electricity Suppliers: Customer Satisfaction Survey August 2019

Consumer Guides

Cost of Living

Expected impact of Brexit on NI consumers

The Consumer Council commissioned Perceptive Insight to undertake quantitative research with a representative sample of consumers across Northern Ireland (NI). The aim of the research was to ascertain public perceptions about the likely impacts of Brexit for NI consumers, particularly in relation to: Utilities/energy; Transport; Postal services; and General consumer detriment.

Research Reports

Energy

Further falls in wholesale energy prices must be passed onto Northern Ireland consumers

The most recent Bord Gáis Energy Index was launched yesterday. This shows that over the last year, there has been a 64% reduction in wholesale gas prices, and a 38% reduction in wholesale electricity prices. Unfortunately, consumers in Northern Ireland over the last month have only, at best, seen modest reductions in their gas prices, and increases of around 6-8% in their electricity prices.

Consumer Skills

The Consumer Council returned £212k to the pockets of consumers in 2018/19

The Consumer Council has had a successful year in 2018/19, advising and signposting a total of 1,213 consumers. Throughout the period, 3,782 enquiries and complaints were investigated, resulting in £212k being returned to the pockets of consumers in Northern Ireland.

Energy

Heating Oil Consumers must shop around for the best price

Each week, The Consumer Council monitors home heating oil prices across Northern Ireland. Since the drone strike on the oil facilities in Saudi Arabia on 14 September 2019, there has been a 7% increase in home heating oil prices in Northern Ireland. Whereas, over the same time period wholesale crude oil prices have only increased by 2.8%.

Energy

Videos to help you manage your home energy. 

Energy

Economy 7 Price Comparison Table - October 2019

Economy 7 Price Comparison Table - October 2019.

Consumer Guides

Energy

Gas Price Comparison Table - October 2019

Gas Price Comparison Table - October 2019. 

Consumer Guides